Support

Email hello@irisphotostudio.co and we will get back to you, usually within two working days. It helps to include your phone model and what you were doing when the problem happened.

I forgot my password

On the sign-in screen, tap Forgot password and enter your email address. We will send you a code to set a new one.

I didn't get a verification or reset email

Check your spam or junk folder, and make sure the address you entered is spelled correctly. If you signed in with Apple using "Hide My Email", the message goes to your Apple relay address.

Iris can't see my photos or camera

Iris asks for camera and photo library access the first time it needs them. If you declined, turn access back on in your phone's Settings app under Iris.

Do my photos get uploaded?

No. Metering, editing and exporting all happen on your device. See the privacy policy for details.

How do I delete my account?

You can do it in the app, or ask us by email. See deleting your account.